Membership Policy

    Last Updated: 06.02.2025

    At MD.co.uk , our GP Membership Program is designed to provide comprehensive healthcare services tailored to meet your needs. This Membership Policy outlines the terms and conditions governing the use of our membership services, including how we manage your membership, services provided, and your rights and responsibilities as a member.

    By subscribing to our membership, you agree to the terms outlined in this policy. If you do not agree with these terms, please refrain from enrolling or using the services associated with our GP Membership Program.

    1. Eligibility for Membership

    To be eligible for the MD.co.uk GP Membership Program, you must:

    • Be a resident of the United Kingdom.
    • Be at least 18 years of age or have a parent/guardian sign up for membership on behalf of a minor.
    • Provide accurate and up-to-date personal information, including your name, contact details, and medical history as required by the program.

    MD.co.uk reserves the right to deny membership if the necessary criteria are not met.

    2. Membership Benefits

    As a member, you are entitled to access a range of services, including:

    • GP Consultations: Unlimited access to our GP consultations, both in-person and online.
    • Specialist Referrals: Access to a network of specialists for further healthcare needs.
    • Appointment Scheduling: Priority access to booking appointments, including follow-ups and preventive care.
    • Health Management: Ongoing management of your medical records, health conditions, and wellness checkups.
    • Preventive Care: Access to wellness programs, screenings, and health advice to help prevent illness.
    • Exclusive Offers: Occasional promotions, discounts, and offers on health services and products.

    The benefits provided may vary depending on your membership tier.

    3. Membership Fees and Payment

    By subscribing to the GP Membership Program, you agree to the applicable membership fees and payment terms:

    • Subscription Fees: Membership fees are due on a monthly or annual basis, depending on your selected plan.
    • Payment Method: You must provide a valid payment method (e.g., credit card, direct debit) to process membership fees.
    • Non-Payment: If payment is not received or if there are issues with your payment method, access to membership services may be temporarily suspended until payment is resolved.

    We reserve the right to modify membership fees with prior notice.

    4. Membership Term and Termination

    4.1. Membership Term

    Membership is provided on a rolling basis, with options for monthly or annual renewals. Your membership will continue automatically until you choose to cancel.

    4.2. Cancellation and Termination

    You can cancel your membership at any time by contacting our support team. Cancellation will take effect at the end of the current billing cycle. No refunds will be issued for partial months or unused services.

    MD.co.uk reserves the right to terminate or suspend your membership for reasons including, but not limited to, violations of our Terms of Service or failure to pay membership fees.

    5. Your Responsibilities as a Member

    As a member, you are responsible for:

    • Providing Accurate Information: Ensuring that all personal and medical details you provide are accurate and up to date.
    • Account Security: Protecting your login credentials and notifying us of any unauthorized use of your account.
    • Compliance with Policies: Adhering to all applicable policies, including our Privacy Policy, Terms of Service, and any other relevant guidelines.

    Failure to comply with these responsibilities may result in the suspension or termination of your membership.

    6. Data Protection and Privacy

    We are committed to protecting your personal information. All personal data collected through the membership program will be handled in accordance with our Privacy Policy . Your medical records, payment details, and any other sensitive information will be securely stored and used solely for providing healthcare services.

    You have the right to access, update, and request deletion of your personal data at any time in accordance with the rights outlined in our Privacy Policy .

    7. Changes to Membership Terms

    MD.co.uk reserves the right to modify, amend, or update this Membership Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We recommend that you review this policy periodically to stay informed about the terms of your membership.

    8. Limitation of Liability

    To the fullest extent permitted by law, MD.co.uk shall not be liable for any indirect, incidental, or consequential damages arising from your use of the membership program, including any delays or interruptions in services. Our total liability is limited to the amount you paid for the services that directly caused the claim.

    11. Contact Us

    If you have any questions or concerns about this Membership Policy or any aspect of your membership, please contact us at:

    MD.co.uk

    Suite 248, Linen Hall 162-168 Regent Street, London W1B 5TB

    Email: [email protected]

    Phone: 020 71832362

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    MD.co.uk offers instant access to private GP appointments, consultations, and a wide range of medical services in London. Enjoy same-day care without leaving your NHS GP practice.

    Disclaimer

    The content provided on md.co.uk regarding various medical conditions and their respective treatments is intended for informational purposes only. It does not cover the full spectrum of health conditions or the array of treatment options that may be available. This information should not be considered a substitute for professional consultations with qualified healthcare professionals, including general practitioners and specialists. Accessing and using md.co.uk does not establish a doctor-patient relationship. We strongly encourage you to seek personalised medical advice from a healthcare professional before making any decisions based on the information found on our website. Your health and well-being are paramount, and professional guidance is crucial for effective health management.

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